Reviews policy

Reviews are an important part of the car-sharing community. By posting reviews on our platform, you agree to abide by these guidelines and all our other policies. We reserve the right to remove any content, in whole or part, that violates these guidelines or our Terms of Use, or for any other reason at our sole discretion.

Writing a review

• Both owners and borrowers have 10 days from the date the booking ended to write a review
• Reviews must be based on your own experience and should reflect your experience with the  vehicle and owner or borrower
• Users must not request, offer, or accept payments or discounts or other benefits in return for writing (or not writing) a review

We don't allow

• Advertising or other commercial content or links
• Spam, unwanted contact, or content that is shared repeatedly in a disruptive manner
• Content that endorses or promotes illegal or harmful activity, or that is profane, vulgar, obscene, threatening, discriminatory or harassing
• Attempts to impersonate another person, account, or entity, including a representative of the platform
• Content that is illegal or that violates another person’s or entity’s rights, including intellectual property rights and privacy rights
• Content that is sufficient to identify an owner’s or borrower's home address or other content that may pose a personal safety risk to that person

Both parties can write:

• A public review of car/borrower
• Private feedback for the owner/borrower

You should use your right of reply to set the record straight.

We may issue a warning or cancel a person’s account if they do not comply with these guidelines.

If you think that a review violates these guidelines, contact us.