Note: This information is for owners wanting to open their car's lockbox. If you're a borrower wanting to open the lockbox of a car you've borrowed, follow the steps in the Uber app.
You can generate a code and find the instructions to open your car's lockbox at any time through the website.
Getting a lockbox code
- Log in to the website
- Go to Cars
- Click on Open lockbox
Opening the lockbox
- Wake the lockbox by holding [ENT] until the keypad lights up or beeps
- Enter the code, and press [ENT]
The Ready light should flash green, and you should hear a beep (it may be very faint)
- Open the lockbox from the top
If you enter the code incorrectly 4 times, then you'll need to wait 1 minute before you can try again.