Our friendly support team is available 24/7.

Help centre

Our help centre contains the answers to a lot of common questions, so if you haven't already, try searching in the search bar at the top of this page.

In the help centre you can also lodge a ticket to let us know of an issue or ask a question. We'll get back to you as soon as we can (it could take several days).

Live chat

We're available 24/7 over live chat. From the website, click the chat button in the bottom right-hand corner. From the app, go to your Settings and live chat is under Support.


For any non-urgent enquiries, you can email us at members@ubercarshare.com and we'll get back to you as soon as we can (it could take several days).


If your enquiry is urgent, you can reach us 24/7 by phone.

Australia: (02) 8035 8000
United States: +1 833 823 2442
Canada: +1 208 826 5657

Uber or Uber Eats support

If you're looking for support regarding an Uber trip or Uber Eats delivery, you can submit a support ticket through the Uber or Uber Eats in-app help centre. Alternatively, you can reach out through help.uber.com.


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