If you can't view your trip details, generate a lockbox code or the Uber app crashes during your trip, here are some quick things you can do.
- Make sure you have the latest version of the Uber app. Visit the App Store or Google Play to see if there's an update available.
- Log out of the Uber app and restart your phone. Clearing your cache often resolves bugs.
- Check your internet connection is stable.
If all else fails, please get in touch, and we can help you with your trip.