If you need to fill up during a trip, pay yourself and ask for a tax invoice. Upload a clear photo of the tax invoice through the app. This amount will be credited towards the final cost of your trip and any extra will be refunded.
You need to return the car with at least 1/4 tank of fuel, or plugged in at the end of the trip for electric cars.
If you need to buy fuel during your trip:
- Select your trip in the app and tap Fuel refunds
- Note what type of fuel the car takes
- Fill up and pay using your own money
- Geta tax invoice
- Upload a clear photo of the tax invoice
All tax invoices must contain:
- the words 'Tax invoice'
- the name and ABN of the petrol or charging station
- time and date
- type of fuel
- litres or kWh purchased
- cost per liter or kWh
- total cost
Once we approve your refund request, we'll credit the amount you spent on fuel towards the final cost of your trip. If you spent more on fuel than the final trip charge, we'll refund the balance to your Uber Carshare account. It will then be refunded to your card within a few days, or you can withdraw it back to your credit or debit card anytime.
You can submit a fuel refund request anytime within 45 days of the date of purchase.
If you don't have a tax invoice, you can contact the petrol or charging station and ask them to reprint it or email you a copy.