Choose Instant Keys for contactless key exchange or Key Handover to exchange the keys in person.
Most owners choose Instant Keys. The lockbox has a keypad on the front and borrowers receive a unique one-time-use code 15 minutes before their booking begins. They enter the code to open the lockbox and put the keys back once they've parked and locked the car at the end of the booking.
Owners can generate a code to open their lockbox at any time.
Some cars on our platform use our Bluetooth technology, which means that instead of a lockbox, a borrower unlocks and locks the car using the app.
When someone books your car, you'll receive their contact details and they'll receive yours. You'll need to get in touch with the borrower to arrange to meet them at the start of the booking and give them the keys. At the end of the booking, you'll meet them again to collect the keys.
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