We screen borrowers carefully before they can borrow cars. If you're on our Instant Keys plan, we fit your car with a device that monitors driving behaviour.
It's a common misconception that people will 'thrash' a borrowed car, as if it were a rental. In fact, borrowers are extra careful, because they know that they're driving a real person's car.
Instants Keys cars are also fitted with a device that monitors the driving behaviour of your borrowers, including excessive speed, acceleration, or harsh braking.
Ready to earn money?
Rent out your car
This is false,
Carnextdoor does not take care or your car.
Consistently renters damage, lose or scratch the car or parts of the car.
The issue is, carnextdoor does not take any responsibility and it’s on you as the car owner.
So people treat your car much worse than a hire company as there they won’t accept even a minor scratch yet carnextdoor does not care
Break their own stuff, such as a phone holder which ends up rattling around in the air vent system and you have to spend money to get it corrected. Once you do get it fixed CND reply some with some lame excuse and you are stuck with the bill.
I found a transponder used for racing hidden in my car, there was sticker with a date of when the batteries were changed on it, which was when I put the car on CND. So it wasn't the previous owner and I didn't go racing in my car....
Hi Christopher, I can see that you've lodged a ticket for this issue. I've asked the support team to investigate and get back to you.
Hi Jonathan, please take a look at our article on wear and tear vs. damage: https://support.carnextdoor.com.au/hc/en-gb/articles/360027927952-Wear-and-tear-vs-damage-
If you have an issue with how your Repair Case has been handled or disagree with a decision related to your case, we'll follow these steps to get the situation resolved:
Article is closed for comments.