Receiving invoices after you've cancelled your account

Short answer:

If there is any activity on your Uber Carshare account during a calendar month, we are required to send you an invoice the following month - even if you don't owe anything.

You may have received an invoice because:

1: You booked a car in the previous calendar month

We'll send you an invoice as a record of that trip, even if you don't owe any money. If you didn't drive, you may have been charged a cancellation fee.

2: There was some other activity on your account in the previous calendar month

The charges for your tolls for a previous trip may have come through, or you may have had a fine or other fee. There may have been a refund or credit to your account.

You can check your transaction record by logging in to your account.

If the balance is $0.00, then you don't need to pay anything.

3: You have a credit in your account or an overdue amount

If your account balance is not $0.00 then you will receive an invoice each month, even if there haven't been any transactions during the month.

Even if you have stopped renting out your car or cancelled your Uber Carshare membership, you may still receive an invoice from us for these reasons.


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